herkulbet – Your data is fully secure and encrypted All transactions secured with 256-bit SSL encryption Your data is never sold to third parties Privacy Policy last updated: July 2026 For questions, email us at support@herkulbet.click herkulbet – Your data is fully secure and encrypted All transactions secured with 256-bit SSL encryption Your data is never sold to third parties Privacy Policy last updated: July 2026 For questions, email us at support@herkulbet.click
Privacy & Security

Herkulbet Privacy Policy – How Your Data Is Protected

Herkulbet takes your personal information seriously. This page explains in plain terms – what data we collect, why we collect it, and how we keep it safe.

Last Updated: July 2026 GDPR-inspired policy Fully in Bengali
Your Rights
Right to Access Your Data
Right to Rectification
Right to Erasure
Right to Opt Out of Marketing
Right to Data Portability

How We Protect Your Privacy

Herkulbet's Six Core Privacy Commitments

Encrypted Storage

All personal data at herkulbet is stored with AES-256 encryption. Passwords are never stored in plain text – only salted hashes are retained.

Never sold to third parties

Herkulbet never sells your name, phone number, or transaction details to advertisers or any third party. Your data exists solely to serve you.

Regular Security Audits

Herkulbet's data storage systems are audited by independent security experts at least twice a year. Any vulnerabilities identified are resolved within 48 hours.

Your Data, Your Control

You can view, correct, or request deletion of your stored data at any time. Unsubscribing from marketing emails takes just one click.

Minimal data collection

Herkulbet collects only the information strictly necessary to provide its services and maintain security. No excess data is requested or retained.

Immediate Notification in Case of a Breach

In the event of a security incident that may have affected your data, herkulbet will notify the relevant members within 72 hours.

Effective Date: 1 July 2026 Applicable to: herkulbet.click
A Quick Note Before You Begin

By creating an account on herkulbet, you agree to this Privacy Policy. If any part is unclear, write to us directly at support@herkulbet.click — we'll respond in Bengali.

1

Introduction

Your privacy matters to herkulbet. When someone opens an account, it's natural to wonder — "Is my name, number, and address actually safe?" This Privacy Policy was created to give an honest, detailed answer to exactly that question.

Herkulbet is a licensed online betting platform, and protecting user data is both a legal and ethical responsibility. This policy is guided by GDPR principles and follows international best practices.

This Privacy Policy applies to the herkulbet website, mobile app, and all communications with us. If you are accessing herkulbet from Bangladesh, this policy applies to you.

2

What Data We Collect

Herkulbet collects two types of data – information you provide directly, and data generated automatically as you use our services.

Data Type Example When It Is Collected
Identity Information Name, Date of Birth, National ID Number During registration & KYC
Contact Information Mobile number, email address At Registration
Financial information BKash/Nagad number, bank account During payment setup
Transaction data Deposits, withdrawals, betting history At the Time of Each Activity
Device information IP address, device model, OS version Automatically at Login
Usage Data Clicks, Page Visits, Session Duration Automatically While Using the Site

Please note: herkulbet never stores your full National ID number or complete bank account number directly on its servers. These are kept in masked and tokenized form at all times.

3

Why We Collect Your Data

Herkulbet only collects data for clear, defined purposes – nothing is kept on a "might come in handy" basis. Here's exactly why each piece of information is needed:

Identity verification: Your name and date of birth are required to confirm your age and prevent duplicate accounts. This is a licensing requirement.
Payment Processing: Payment details are required to process deposits and withdrawals accurately and to prevent fraud.
Service Improvement: We analyse usage data to make the app and website more user-friendly.
Fraud prevention: IP and device data is used to detect unusual logins or suspicious transactions.
Relevant offers: Your activity history is used to tailor bonuses and offers to your preferences – though you can opt out of this at any time.
4

How your data is used

Herkulbet uses your data only for the purposes listed below. It will not be used for anything outside this list.

  • To create and manage your account.
  • To process deposits, withdrawals, and bonuses.
  • To complete KYC verification.
  • To ensure account security and detect fraudulent activity.
  • To help our support team resolve your issues quickly.
  • To comply with legal or regulatory obligations.
  • To send you relevant offers and promotions, with your consent.

Herkulbet will never use your data to serve you irrelevant ads or share a detailed profile of your habits with third parties.

5

Data Sharing Policy

This is the question most people care about most – "Does herkulbet share my data with anyone?" The short answer: no, it is never sold. However, in a limited number of cases, specific data must be shared with necessary third parties.

Which third parties we share data with and why
Payment processors (bKash, Nagad) To process transactions
KYC verification service To verify your identity
Cloud infrastructure provider For Secure Data Storage
Cybersecurity firm For Fraud Detection
Legal Authorities Under legal order (court order)

Herkulbet has a separate data privacy agreement with each of the third parties listed above. They receive only the specific information needed for their designated function and may not use it for any other purpose.

Legal obligation

If a court or licensing authority requests your data, herkulbet is legally required to comply. Where permitted by law, we will endeavour to notify you in advance.

6

Cookies & Tracking

The herkulbet website and app use cookies and similar technologies. These store small data files on your device to improve your experience on future visits.

You can turn off all non-essential cookies at any time from your browser or app settings. Note that some features may not work correctly if you do.

7

Data retention period

Herkulbet does not keep your data indefinitely. Each category of data has a defined retention period.

Data Retention Period
Account Information 5 years after account closure
Financial Transaction History 7 years (legal requirement)
KYC documents 5 years
Support Chat Records 2 years
Analytics Data (Anonymised) 3 years
Login logs & IP addresses 1 Year

Once the retention period expires, your data is automatically deleted through secure methods or fully anonymized so it can no longer be linked to any individual.

8

Your Right to Privacy

As a herkulbet member, you have the following rights, and it is herkulbet's responsibility to uphold them.

Right to Access Your Data
You can request a copy of the data herkulbet holds about you.
Right to correction
You can request corrections to any inaccurate information we hold.
Right to Erasure
You can request deletion of any data that isn't subject to a legal retention requirement.
Right to Opt Out of Marketing
You can opt out of receiving promotional messages.
Data Portability
You can export your data in CSV or JSON format.
Right to Restrict Processing
You can restrict how your data is used for specific purposes.

To exercise any of these rights, email us at support@herkulbet.click with the subject line "Privacy Request". herkulbet will respond within 30 days.

9

Children's Privacy

Herkulbet is not intended for users under the age of 18. We do not knowingly collect personal information from minors. Age is verified during registration and confirmed through ID documents as part of the KYC process.

If a parent or guardian believes their child has opened an account on herkulbet, please contact support@herkulbet.click immediately. The account will be investigated and appropriate action taken.

10

Contact & Complaints

For any privacy-related questions, requests, or complaints, please contact herkulbet's Data Protection Officer.

Email: support@herkulbet.click
Use the subject line "Privacy Request" in your email.
Live chat: Contact us via live chat on the app or website and mention "privacy".
Response Time: We aim to respond within 7 business days. Complex requests may take up to 30 days.

If you are not satisfied with herkulbet's response, you may file a formal complaint with our licensing authority.

About This Policy

This Privacy Policy was last updated in July 2026. The next review is scheduled for January 2026. Members will be notified of any significant changes via email and in-app notifications.

Privacy Policy Enquiries

Frequently asked questions from our members

If a match or sports event on herkulbet is cancelled or abandoned mid-way, all bets associated with that event are voided and the full stake is refunded to the member's account. This is typically processed within 24 hours. However, certain exceptions apply — for instance, if a sufficient portion of the match has been played (generally more than 50%) and enough data exists to determine an outcome, the relevant bets may be settled accordingly. For live betting, any bets confirmed during the match will be settled based on the recorded data at the time. Detailed settlement rules by event type are set out in herkulbet's betting terms and conditions. For queries about a specific event, please contact the support team.

There are two ways to temporarily or permanently close your herkulbet account. For a temporary break, log in to the app and go to Settings → Responsible Gaming → Self-Exclusion or Cooling-Off Period. From there, you can set a break ranging from 24 hours up to 6 months. During this period, your account will be locked and deposits will not be permitted; it will reactivate automatically once the period ends. To permanently close your account, email support@herkulbet.click or let us know via live chat. Please make sure to withdraw your balance before closing. After permanent closure, reactivation requires a 30-day waiting period and may involve a fresh KYC verification. As part of its responsible gaming commitment, herkulbet processes these requests promptly and without question.

Play with Your Data Kept Safe

Your privacy at herkulbet is our top priority. Join a secure platform and enjoy the best betting experience in Bangladesh.

Encrypted Never sold to third parties Licensed
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